| Base60 CallQ as a peer product offering éclat of solutions in niche areas of financial domain exclusively caters solution for Online Collections and Delinquency Management. Base60 CallQ is a converged product that offers solutions starting from “delinquency management”, through “recovery management” to “incentives and payment settlement of the collection agencies”, for multiple products like home loan, credit card settlement, personal loan, mortgaged jewel loan, etc, where processes are automated. Base60 CallQ enables financial institutions to
- Maintain and manage records of customer agreements, receivables of recovery and history
- Identify and manage delinquent customers
- Configure process flow that track/monitor customer activity and manage the defaults
- Configure process flow and regulate collection activity through tele-calling
- Enact recovery activity in a procedural way
- Conduct and regulate legal activity in sequence on defaults
- Manage or track commissions/incentives to be paid to the collecting agents and staffs
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